FAQs
FAQsFrequently Asked Questions
Kenpost combines order sync, label creation, stock control and admin operations in one workflow. These are the questions teams usually ask before getting started.
Explore MoreQ. Which platforms does Kenpost support?
Kenpost supports Shopify, Billbee, Otto, About You, Amazon, eBay, JTL, WooCommerce and manual order flows, so teams can manage multi-channel shipping from one place.
Q. Can customers create shipping labels themselves?
Yes. Customers can create labels from synced marketplace orders or from manual workflows, both for single shipments and bulk operations.
Q. What does the admin panel manage?
The admin side manages customer accounts, label products, stock sources, customer pricing, canceled shipments, issue labels, logs and broader operational visibility.
Q. How does Kenpost protect data and reduce operational risk?
Kenpost uses tenant isolation, role-based access, encrypted credentials and controlled document sharing, while also helping prevent bad addresses and duplicate shipments.
